PaymentWorks is an enterprise-level B2B vendor management platform designed for the easy onboarding and management of numerous vendor accounts. This redesign idea came to me in June 2023, when I had to make a vendor account with Columbia University to receive a grant payment.
Frustrations with PaymentWorks existing design and onboarding process led to this focused redesign.
Background
In June 2023, myself and 6 other friends created PaymentWorks Vendor profiles through Columbia University to collect award money. We found that the platform suffered from a dated product experience.
Interviews
Interviewed a cross section of vendors through Columbia University, collating the data, I narrowed my focus towards making the website more user friendly and actionable.
Market Analysis
Live PaymentWorks Design as of October 2023
Ideation and Prototyping
Multiple rounds of sketching and wireframing helped to ideate solutions to bring financial data to the forefront, make vendor onboarding states more apparent, and simplify the usability of the onboarding messaging suite.
Classic in its current state, with its Windows Aero design aesthetic that has withstood the test of time. It lacks rich data visualization, nor does it adhere to usability standards.
Data-forward with an accessible introduction of colored elements and states to help users keep on top of their vendors in the most efficient and clear way possible.
I approached the redesign of this page with the goal of bringing vendor and financial data to the forefront with improved data visualization. Making it more actionable for the user and avoiding confusion in hierarchy.
With a focus on decluttering the existing interface, my redesign for the vendor page introduces color to the vendor list to help reduce visual fatigue while also making onboarding states more apparent and actionable.
Redesigned to cut down on the confusion and visual chaos of the older design by using color, elevation and opacity to clearly demarcate states and focus attention on what is most important. Inspiration taken from popular email and messaging platforms.
SaaS Vendor Management
